Your data
Delete your account and data
You can delete your InZoRAH data yourself inside the app at any time, or ask us to do it here — including if you no longer have the app installed. We action every request within 30 days and email you when it is done.
Delete it yourself in the app
Open InZoRAH and go to Profile → Delete my account. This removes your account and its data immediately and cannot be undone. To clear only your history, use Profile → Scan history → Clear all.
If you subscribed through the App Store or Google Play, also cancel the subscription in your store account — deleting the app or your InZoRAH account does not cancel store billing.
Ask us to delete it
Use the form below, or email support@inzorah.com from the address on your account with the subject "Delete my data". We may ask you to confirm the request came from you before we delete anything.
No account needed — this works even if you only ever gave us your email address for launch news.
What gets deleted
- Your account, name, email address and password hash
- Your full scan and barcode history, including label photos read, questions asked and results
- Your profile: diet, allergies, skin concerns, avoided ingredients and profile photo
- Saved products, shopping list, watchlist and household circle membership
- Sessions, push tokens, referral records and your email on any mailing list
What we keep, and for how long
- Encrypted backups roll off within 30 days of deletion.
- Payment and tax records are kept only as long as the law requires, and are held by our payment processor.
- Anonymous, aggregated usage statistics that can no longer be linked to you may remain.
- Product information you contributed to the shared product database stays, but it is not linked to your identity.